Terms & Conditions

Effective Date: May 1, 2026
Last Updated: May 1, 2026

Welcome to MySpace Health. By accessing or using our website and telehealth services, you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree, please do not use our services.

1. No Emergency Services

Our services are not intended for medical emergencies.
If you are experiencing a medical emergency, call 911 or go to the nearest emergency department immediately.

2. Telehealth Services

We provide healthcare services via telehealth, which involves the use of electronic communication technologies.

By using our services, you:

Consent to receive care via telehealth
Understand the limitations of virtual care
Accept potential risks such as technical failures or unauthorized access

All care is provided in accordance with applicable laws and regulations, including the Health Insurance Portability and Accountability Act (HIPAA).

3. Eligibility

You must:

Be at least 18 years old (or have a parent/guardian consent)
Provide accurate and complete information
Be physically located in a state where our providers are licensed at the time of the visit

We reserve the right to refuse service if these conditions are not met.

4. No Doctor-Patient Relationship (Limited Scope)

Use of this website alone does not establish a provider-patient relationship.
A relationship is only established after:

Completion of registration/intake
Acceptance by a provider
Completion of a telehealth visit

5. Medical Disclaimer

Information on this website is for general informational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment.

Always seek the advice of a qualified healthcare provider regarding any medical condition.

6. Payment & Fees

Payment is required at the time of service unless otherwise stated
Fees for non-member visits, memberships, or services are clearly disclosed
We reserve the right to update pricing at any time

All payments are processed through secure third-party vendors.

7. Cancellations & Refunds

Appointments may be canceled or rescheduled within [Insert Timeframe, e.g., 24 hours]
Missed or late cancellations may be subject to a fee
Refunds are issued at our discretion unless otherwise required by law

8. Prescriptions

Providers may prescribe medications when clinically appropriate.

We do not guarantee:

That a prescription will be issued
That all medications can be prescribed via telehealth
Availability of medications at pharmacies

Controlled substances are prescribed only in accordance with federal and state regulations.

9. User Responsibilities

You agree to:

Provide accurate and truthful health information
Use services for lawful purposes only
Not misuse or attempt to disrupt the platform

10. Privacy

Your use of our services is also governed by our Privacy Policy and our obligations under the Health Insurance Portability and Accountability Act (HIPAA).

11. Technology & Service Availability

We strive to provide reliable service but do not guarantee:

Uninterrupted access
Error-free operation
Compatibility with all devices

We are not responsible for delays or failures caused by technical issues beyond our control.

12. Third-Party Services

We may use third-party platforms (e.g., telehealth software, payment processors). We are not responsible for their performance or policies.

13. Limitation of Liability

To the fullest extent permitted by law, MySpace Health shall not be liable for:

Indirect, incidental, or consequential damages
Delays or interruptions in service
Outcomes resulting from incomplete or inaccurate information provided by users

14. Indemnification

You agree to indemnify and hold harmless MySpace Health, its providers, and affiliates from any claims arising out of:

Your use of the services
Violation of these Terms
Misuse of medical information or advice

15. Governing Law

These Terms are governed by the laws of the State of Illinois, without regard to conflict of law principles.

16. Dispute Resolution

Any disputes arising from these Terms shall be resolved through:

Good-faith negotiation
If unresolved, binding arbitration or courts located in Chicago, unless otherwise required by law

17. Changes to Terms

We may update these Terms at any time. Changes will be posted with a revised effective date. Continued use of the website constitutes acceptance of the updated Terms.

18. Contact Information

If you have questions about these Terms, contact:

MySpace Health
Email: info@myspacehealth.org
Phone: (816) 624-2094