Privacy Policy

Effective Date: May 1, 2026
Last Updated: May 1, 2026

At MySpace Health, we are committed to protecting your privacy and safeguarding your personal and health information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website and telehealth services.

1. Information We Collect

a. Personal Information

Name, date of birth, address
Email address, phone number
Payment and billing details

b. Health Information (PHI)
Information related to your medical care, including:

Symptoms, diagnoses, treatment plans
Medications and medical history

This information may be considered Protected Health Information (PHI) under the Health Insurance Portability and Accountability Act (HIPAA).

c. Technical & Usage Data

IP address, browser/device type
Website usage activity
Cookies and tracking technologies

2. How We Use Your Information

We use your information to:

Deliver telehealth services and medical care
Schedule and manage appointments
Communicate regarding your care
Process payments
Improve our services and website
Comply with legal obligations

3. HIPAA Compliance & Medical Privacy

We comply with the Health Insurance Portability and Accountability Act (HIPAA) and apply safeguards to protect your PHI.

We use and disclose PHI only for:

Treatment, payment, and healthcare operations
Legal and regulatory requirements
Other purposes with your authorization

4. Telehealth & Electronic Communication

By using our services, you acknowledge:

Telehealth involves electronic communication
While we use secure, encrypted systems, no platform is 100% risk-free

5. Sharing of Information

We do not sell your personal or health data.

We may share information with:

Providers involved in your care
Payment processors
Technology vendors (EHR, telehealth platforms)
Legal authorities when required

All vendors are expected to meet privacy and security standards.

6. Cookies & Tracking

We use cookies to improve performance and user experience. You may disable cookies in your browser settings.

7. Data Security

We implement:

Encryption
Secure servers
Access controls

However, no system is completely secure.

8. Your Privacy Rights

You may have the right to:

Access your information
Request corrections
Restrict certain uses
Request confidential communications

9. State-Specific Privacy Rights

Illinois Residents – Privacy Protections

If you are an Illinois resident, your data may be protected under laws such as:

Illinois Personal Information Protection Act (PIPA)
Biometric Information Privacy Act (BIPA) (if applicable)

Under Illinois law:

You have the right to be notified in the event of a data breach involving your personal information
We must implement reasonable security measures to protect your data

Biometric Data (if applicable):
We do not collect biometric identifiers (such as fingerprints or facial recognition data) unless explicitly stated and consented to. If we ever do, we will comply fully with BIPA requirements, including written consent and data retention policies.

10. Third-Party Links

We are not responsible for the privacy practices of external websites linked from our site.

11. Children’s Privacy

We do not knowingly collect information from children under 18 without parental/guardian consent.

12. Changes to This Policy

We may update this policy periodically. Updates will be posted with a revised effective date.

13. Contact Information

For questions or privacy requests, contact:

MySpace Health
Email: info@myspacehealth.org
Phone: (816) 624-2094